Privacy Policy
Welcome to Chauffeur2u. This Privacy Policy explains how CHAUFFEUR2U SDN. BHD. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website (https://chauffeur2u.com/) and use our private chauffeur and car rental services.
1. Information We Collect We only collect information that is strictly necessary to provide our transportation services. When you contact us or make a booking, we may collect:
Personal Identification: Full name.
Contact Information: Phone number (e.g., for WhatsApp communication) and email address.
Service Details: Pick-up and drop-off locations, dates, and times.
2. How We Use Your Information We use the collected information for the following core business purposes:
To process and confirm your ride bookings.
To communicate with you regarding your trip details, driver dispatch, and customer support.
To improve our website functionality and customer service experience.
3. Data Sharing and Disclosure We take your privacy seriously. We do not sell, rent, or trade your personal information to any third parties for marketing purposes. Your information is only shared internally with our authorized staff and assigned drivers strictly for the purpose of carrying out the requested transportation service.
4. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyze website traffic. We may also use Google Ads and standard web analytics tools to understand how users find our website. These tools may collect anonymous usage data, but they do not capture sensitive personal information. You can choose to disable cookies through your browser settings.
5. Data Security We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.
6. Your Rights You have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact us using the information below.
7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Company Name: CHAUFFEUR2U SDN. BHD.
Phone / WhatsApp: +60 11-3962 7687
Address: UNIT NO. 11 JALAN MARGOSA SD 10/4A BANDAR SRI DAMANSARA
52200 KUALA LUMPUR W.P. KUALA LUMPUR MALAYSIA